Order Updates

Any made to order items purchased from April 15-May 30 are expected to ship in August. This includes sweaters and sets and was stated in the description at time of purchase.

The wool and cotton sweaters from Nepal should have all shipped out to you. If you have not received a shipping notification please reach out.

If you purchased multiple items and we are still waiting for one they will go out together.

The sets and handwoven cotton pieces have all shipped from India, so we are just waiting for them to pass through customs. It should be the week of 9/1 and we will get them out as soon as they arrive.

All alpaca sweaters have been delayed and are expected to arrive the middle of October.  

Any discounted made to order items purchased from June 1-June 30 are expected to ship in October. This includes sweaters and sets and was stated in the description at time of purchase. 

Any jacket order before June 1 have unfortunately been delayed and are now expected to ship around the end of October. 

Any jacket orders placed June 1-July 30 are expected to ship the end of October.

Any jacket orders placed August 1-August 31 are expected to ship in January.

*We do not cancel made to order purchases as we are making these pieces specifically for your order and the terms were posted clearly at time of purchase. You can choose to return the item based on our return policy once you receive the item.

You will get another email with tracking info when your order ships out. If you did not select multiple shipments shipping at checkout we will ship everything together when it is all ready. We are a small team, so if you can hold off in sending an email for specific dates. Most of the timing depends on customs which can be very unpredictable especially right now with new tariffs. The paperwork and processing time is taking a lot longer than usual.  

Thank you so much for your order and allowing us to make clothing slower and sustainably.